Avanade Inc. Consultant, CRM Solution Development in Hong Kong, China

About the role

The CRM Solution Development team analyzes, programs and implements customer relationship management (CRM) systems for our clients. It ensures that other client software applications integrate well with the CRM solution, that the CRM solution meets the client’s business needs, is easy to use and easy to maintain.

The CRM Solutions Consultant is considered a product expert and is responsible for designing and delivering CRM solutions to clients. The Consultant shall have the following qualifications

  • 2+ years of consulting and / or CRM implementation experience.

  • 2-4 full life-cycle CRM implementation.

  • Experience managing at least two full-life cycle implementations of CRM solutions.

  • Ability to travel to client sites 80-100% of the time.

  • Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience.

Qualifications

About you

You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organizations forward through innovation.

Your technical skills likely include:

  • Understanding of common industry standard business practices supported by CRM

  • Experience with CRM, or other business management software (Dynamics preferred)

  • Experience with software in a SaaS environment, Microsoft SQL, HTML, ASP, .Net, etc.

  • Basic understanding of relational database concepts desired

Your non-technical skills likely include:

  • Client management skills and the ability to work with customers to develop and manage an action plan

  • Some consulting experience to external clients

  • Experience working with global/offshore teams on CRM technology implementation and maintenance projects

  • Excellent communication skills

Requisition ID - 54033

Avanade is the leading provider of innovative digital and cloud-enabling services, business solutions and design-led experiences, delivered through the power of people and the Microsoft ecosystem. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation and has 30,000 professionals in 24 countries. Visit us at www.avanade.com.

Category: CRM

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