Avanade Inc. Senior Consultant, Agile BA in Melbourne, Australia

Role Overview:

As a Business Analysis Senior Consultant, you will contribute to and own portions of the customer engagement process including, relationship building and maintenance, stakeholder identification, and needs assessment. You will facilitate requirements gathering, analysis, management, and the creation of the BA project and communications plans. Additionally, you will contribute to the creation of quality measures and tracking. You will be responsible for facilitating the identification and communication of risks and issues that may require changes to plans or scope.

Overall, you will provide enhanced contributions with and without supervision, demonstrate formalized knowledge of many BA techniques, and guide/mentor all lower-level analysts in daily work. You will also engage in activities that will help you begin to manage the Business Analyst team in the manager role.

Key Role Responsibilities:

Day-to-day you will:

  • Contribute to and possess a secondary ownership of project approach development including, communication plan and approval acquisitions

  • Own the stakeholder identification, analysis, mapping, and documentation processes

  • Assume partial leadership of customer relationship management including, responsibility for stakeholder engagement and conflict resolution

  • Contribute to business case assessment, development, and documentation

  • Own requirements traceability and structuring capability: ensuring traceability is complete, thorough, and communicated appropriately across requirements and subsequent activities

  • Participate in change control process and requirements management

  • Identify and facilitate communication and meetings regarding risks, issues, and appropriate responses

  • Participate in determining solution performance metrics and learn how to perform measurements and analysis of data

  • Partially owns team metrics quality

  • Fully up-to-date with techniques and possess the ability to recognize gaps and collaborate with others to drive results, as well as the recognition and communication of opportunities for improvement

  • Lead the transfer of functional requirements to development and test team members

  • Lead the test execution of delivered requirements

  • Show the ability to acquire additional knowledge on a project, to think analytically, and take initiative in engaging team and customers with critical questions

  • Craft a Business Analysis and/or analysis work breakdown structure (WBS) for Analyst-level roles and self, demonstrating an understanding of standard and non-standard tasks for specific types of analysis activities

  • Lead peer review sessions and guide other roles through quality improvements and education, owning the enforcement of quality attributes in requirements delivery.

Note: For additional details, please refer to the appropriate Talent Community documentation, including Leveling Differentiators, Responsibility Matrix and Skills and Certification Matrix


Key Role Skill & Capability Requirements:


  • Excellent written and verbal communication skills

  • Demonstrated presentation and facilitation skills

  • Proven ability to identify and communicate project issues and risks

  • Cultivates customer relationships with project counterparts, and in some cases with senior client managers

  • Proven ability to communicate effectively with partners and customers

  • Ability to lead a project team of 2-3 people for short engagements

  • Ability to mentor and support the learning of other lower-level resources

  • Good time management and organizational skills

  • Demonstrated experience contributing to the creation and execution of project plans

  • Proven knowledge of the content and purpose of project communications plans

  • Demonstrated ability to apply BA knowledge independently

  • Leadership ability such that they can direct work on some parts of requirements delivery

  • Ability and willingness to mentor lower-level resources

  • Understands basics of ROI delivery, and how to map financial investment with solution options

  • Self-starter, able to complete assigned tasks on time

  • Detail oriented in approach to tasks and deliverables

  • Contributes to team members and/or team success

  • Passionate about IT projects and learning new technologies

  • Passionate about the value and capabilities of Business Analysis profession

Preferred Education Background:

You likely possess a Bachelor's degree in Business, Information Technology, or have an equivalent combination of education and experience.

Preferred Years of Work Experience:

You likely possess at least 4+ years of relevant professional experience.

Preferred Years of Management Experience:

1+ years

Scope of Work:

Nature of Work: Executes project/program plans and processes in alignment with established operational objectives.

Scope of Work: Work must be coordinated across different workstreams, processes, or projects.

Complexity: Complex problems that can span across work domains requiring considerable judgement of contextual factors.

Discretion: Wide latitude in approach to work within established work plans.

Organizational Impact: Work efforts have an immediate impact on Avanade and/or client operations. If client-facing, should start to support client relationship and sales outcomes.

Supervision Received: Works under general guidance and direction, but fully independent in own work with latitude for autonomous decision-making related to work process.

Supervision Provided: Supports more junior colleagues on work efforts, with routine supervision of work efforts. May serve as Career Advisor.

Knowledge Applied: Applies advanced knowledge of a learned occupation / discipline and basic knowledge of business operations.

Accountabilities & Metrics:

  • Chargeability

  • Personal goals

Relevant Additional Details:

This field is reserved for any additional details that may not be globally relevant and consistently vary on a position-by-position basis.

Requisition ID - 53599

Avanade is the leading provider of innovative digital and cloud-enabling services, business solutions and design-led experiences, delivered through the power of people and the Microsoft ecosystem. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation and has 30,000 professionals in 24 countries. Visit us at www.avanade.com.

Category: Business and Tech Integration

AvanadeĀ® Is An Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, color, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information or any other protected status.

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