Avanade Inc. Global Talent Management & Performance Management - Sr. Director in Seattle, Washington

Sr. Director, Talent and Performance Management

Talent Community: Human Resources

Role location: Any Global Avanade office. North America or Europe preferred.

Position purpose

The Sr. Director, Talent and Performance Management leads the development and delivery of the Talent Management, Performance Management and Employee Engagement strategies for Avanade. Work is produced, either directly or through the teams(s), on-time and with accuracy.

The Sr. Director, Talent and Performance Management works collaboratively with the heads of Leadership Development, HR PMO, Change Enablement, People Ecosystem (PECOS), Inclusion & Diversity, HR Technologies, Talent Acquisition and Learning & Development

About the role:

This role establishes and manages the necessary processes, systems, and interventions to ensure that there is an environment where employees can build the appropriate skills that differentiate Avanade in the marketplace and raise their individual contribution year over year, and where and Avanade has the necessary talent now and in the future to meet its strategic aspirations.

Day-to-day, you will:

Talent Management

  • Work with senior business and HR leaders to create a clear definition of what constitutes current and future leadership talent in Avanade, aligned with business strategy, able to meet business aspirations, and incorporating user friendly processes that effectively identify that talent in the organization.

  • Provide frameworks and interventions that accelerate the development of talent in Avanade so that the quality of talent is as good as and preferably better than the competition, and the pipeline of talent is sufficient to meet Avanade’s strategic needs.

  • Support and collaborate with business leads, business HR, Career Advisors and Area O&LD Leads to:

  • develop all Avanade processes and systems to support talent identification, assessment, development and deployment; provide the necessary framework and content for talent assessment, identification, validation and feedback processes across Avanade so that operational HR and line managers can use them effectively and consistently

  • ensure effective use of the talent frameworks available to them and are pursuing agreed talent development plans which relate directly to the Avanade business plan and succession plans in each of their areas

  • identify key competence deficits or specific regional talent requirements where localized efforts are needed to address talent issues

  • work with business HR and O&LD Leads to deliver localized/customized efforts to address specific talent needs

  • Define and deliver the Avanade approach to Executive coaching and mentoring, in support of the talent development agenda

Performance Management

Develop and implement a performance management approach that is simple and easy to use; one which assists Avanade employees to raise their contribution year over year and is embedded as a key people management responsibility.

Work with business leaders, business HR, and Career Advisors to establish ways of more effectively use project deployment and on-the-job development as a means of accelerating the development of internal capability

Ensure that the performance management system is consistent with and integrated with the key talent management processes so that the business sees them as aligned and coherent.

Build the capability of HR, Career Advisors and project leaders within Avanade so that giving and receiving timely, robust feedback and coaching on performance on the job becomes an essential part of their role and activities. Responsible for HR and Career Advisor training and readiness as it relates to the performance management processes.

Working with business leaders provide a vehicle and process for organizational and individual goal setting and alignment so that global business objectives cascade effectively on an annual basis and individuals can see how they contribute to business priorities.

Project manage, monitor and oversee the execution of the performance management process across Avanade, highlighting areas where performance management skills and focus could be improved.

Working with the Head of People Ecosystem to ensure that the performance management framework is wholly supportive of the Avanade career model and that the Avanade Career Model is reflective of needs/demand seen in performance management practices

Promote a performance management climate within HR so that HR becomes an exemplar of effective performance management and people development.

Employee Engagement

Defined employee engagement strategy and objectives as an integrated part of overall HR strategy

Develops and manages portfolio of engagement programs in alignment with established organizational and HR objectives and priorities

Partners with HR and business to source, pilot, and iterate ideas for engagement programs, tracking early results and prioritizing successful and scalable programs for organization-wide implementation

Drives global implementation and change management efforts related to employee engagement programs, training and supporting HR and business leaders, as well as communicating with employees

All accountability areas will have fully defined strategies and frameworks, including detailed supporting processes and common definitions. Detailed project plans will ensure successful execution of all key supporting processes, change management efforts and communications.

About Avanade

Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences delivered through the power of people and the Microsoft ecosystem. Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help fuel transformation and growth for our clients and their customers. Avanade has 33,000 digitally connected people across 24 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Learn more at www.avanade.com at http://www.avanade.com/


Likely years’ experience:

  • 10+ years in leading a global Performance Management / Talent Management team

  • Significant experience of developing and implementing talent management/executive development/performance management strategies that have delivered demonstrable business benefit. It would be advantageous to have experience in technology and/or consulting industry with the ability to share best practice with peers and colleagues

  • Experience in management consultancy or technology industry preferred

Likely years’ managerial experience:

  • Experience in managing and leading executive professionals in a corporate environment

  • Must be a proven people developer, have executive presence and a track record of dealing effectively with executive leaders from diverse backgrounds

Your skillset likely includes:

Demonstrated ability to:

  • build effective strategic working relationships with internal stakeholders across Avanade, Accenture and Microsoft, including executives, other business leaders, Career Advisors, the HR Talent Community, and our people;

  • define talent development initiatives in terms of learning outcomes and measurable benefit to the business;

  • show strong results-orientation and commitment to quality, performance and deliverables;

  • leverage strengths in others and model this behavior for leaders, coaching them to do the same;

  • balance the need for global consistency with local customization, recognizing the value to each approach and finding common ground if there are differences;

  • adapt to changing business landscapes and embrace change;

  • make an impact beyond own area of responsibility; more widely within HR and within the Avanade business;

  • lead, develop and inspire individuals and teams;

  • elicit performance and accountability within a culture of collaboration, inclusion and diversity;

  • communicate effectively across all levels of the organization;

  • engage passion for technology as a driver of business results;

  • create Talent and Performance Management strategies and frameworks that are user friendly and seen as valuable by business leaders, Career Advisors, and our people;

  • design and deliver integrated processes and systems between Performance and Talent Management strategies

  • measure the value of performance management processes and engaging business leaders in their value and relevance.

  • design and implement processes and interventions that develop skills in goal setting, performance review and feedback for our Career Advisers and people

Your education likely:

  • BA or BS degree is required; MA, MS or MBA (or the equivalent) is preferred. Fields of study can include, but are not limited to: Business, Psychology, Organizational Development, and/or Human Resources. Alternatively, this candidate may have a technical degree and background with a strong interest and solid track record in Talent Management, Performance Management and/or Executive Development

Preferred certification

  • Executive Coaching certification is preferred

  • Hogan, PDI Profiler 360 and other leadership assessments is preferred

  • Myers-Briggs (MBTI), Social Styles or other psychometric instruments – optional

More About Avanade

At Avanade, we are committed to a diverse and inclusive workplace where our people can be the best at what they do. We are proud be among leading organizations who are taking a stand for gender equity, both in and outside the workplace. This includes teaming with like-minded partners who are as passionate as we are about strengthening the role of women in the workplace, including Women in Technology International, Anita Borg Institute and Catalyst.

Is An Equal Opportunity Employer. Avanade promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status.

Requisition ID - 53397

Avanade is the leading provider of innovative digital and cloud-enabling services, business solutions and design-led experiences, delivered through the power of people and the Microsoft ecosystem. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation and has 30,000 professionals in 24 countries. Visit us at www.avanade.com.

Category: Human Resources

Avanade® Is An Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, color, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information or any other protected status.

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